Always replace all 4 rods at the same time, as replacing one rod with a stronger spring will simply cause additional suspension problems.
Before you begin, disconnect the washing machine from the electrical supply. Because we will be lifting the entire top of the washer and leaning it back against the wall, it is very important that you use some kind of heavy-duty tape to secure the washer lid to the top of the washer. This will prevent the lid from falling backwards and damaging itself, or the control panel.
Now, insert a putty knife in the space between the front cabinet and the top and push in on the two clips that hold the top to the cabinet, located about 4 or 5 inches from the left and right hand side. This will release the washer top and allow you to lean it against the back wall.
Now that the washer tub is exposed you can reach into the left front corner and lift up the suspension rod releasing the tension from the suspension ball. This will permit you to remove the suspension ball and lower the rod down and remove the suspension ball from the corner cabinet support. Use caution because as soon as you release the tension from this rod, the tub assembly will shift forward and can pinch your arm against the cabinet.